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| In the Community |
| Room for expansion |
| (September 1, 2008) Planning on expanding your hotel’s rooms division? There are many questions .. by Dr. James F. Downey . |
| Hotel Spas: If you build it, will they come? (Part II) |
| (September 1, 2008) The previous installment in this series highlighted a number of areas to consider... by Gary Henkin |
| They were green before green was cool |
| (September 1, 2008) History tells us that Cape Elizabeth, Maine, was named in 1604 to honor... by Brian Welch |
| Keeping pests where they belong |
| (September 1, 2008) People take a resort vacation for a little R&R and to escape from their daily life... by Ron Harrison |
| Oh my gosh! I just flipped the calendar page - to September! |
| (September 1, 2008) Yes, it is time again for the Resort Management Company and Board of Directors.. |
| Paradise in the desert |
| (September 1, 2008) It was a normal day at Scottsdale Camelback Resort in Arizona. A family... by Brian Welch |
| SprinkLites, sprinkle lights? |
| (August 28, 2008) Well it was not a brilliant Idea, no inspirational light bulbs or flashes going off... by Gary Hartz |
| Hospitality and service are not the same |
| (September 1, 2008) As timeshare vacation resorts obtain greater recognition as the most stable... by C. David Fries, CHA, RRP |
| Customer service comes full circle |
| (September 1, 2008) According to MSNBC.com, “the sting of a bad customer service experience cuts so... by Fermin Cruz |
| Articles (September/October '08) view Articles archive |