Festiva Management Group's Main Street Inn & Spa on Hilton Head Island honored with 2008 Insiders’ Select award from Expedia
May 14, 2008
ASHEVILLE, N.C. - Festiva Management Group is proud to announce that the Main Street Inn & Spa on Hilton Head Island, S.C., has been honored with the 2008 Insiders’ Select award from Expedia, the world’s leading online travel provider. Those who received the award represent the top one percent of Expedia’s available properties.
This prestigious recognition “has captured the experiences of millions of hotel guests, and combined them with a value rating and local destination expertise to help travelers identify the best hotels in the world for the best value,” according to a press release from Expedia.
Nearly 80,000 properties available on Expedia were evaluated using a weighted mathematical formula that includes Expedia’s Traveler Opinions, a value rating, and insight from Expedia experts. Resorts, hotels and other vacation properties from a variety of worldwide destinations made the list by achieving scores ranging from 85 to 99.99 out of a possible 100 points.
The Main Street Inn & Spa fared quite well with a score of 93.36. It ranked 86th out of 898, putting it in the top ten percent of those awarded. The charming boutique inn ranked 33rd out of 463 properties listed in the United States, putting it in the top eight percent on the domestic list. It is the highest ranked property among the 11 South Carolina hotels and resorts listed, and it is the only property on Hilton Head Island to make the list.
“One characteristic all Insiders' Select hotels have in common is that they have been recognized by Expedia travelers for consistently delivering excellent service, a great overall experience and a notable value,” the Expedia press release states.
To date, the Main Street Inn & Spa listing on Expedia has an overall satisfaction score of 4.8 out of 5, and is recommended by 100% of guests who reviewed it. Here are what some of the guests had to say between July 12, 2007, and April 18, 2008:
“This Inn is an unexpected treat… Our room was abundantly comfortable and delightfully decorated in old world style. In the late evening we sat on the balcony sipping wine and peacefully listening to the forest and fountains…”
- A traveler from Western North Carolina
“…The hotel and room were beautiful with nice gardens, a great bathroom with Italian marble and comfortable bedding. The staff was extremely receptive and helpful. The breakfast was a tasty treat. Would definitely go back and would recommend to others. Relaxing and beautiful accommodations.”
- A traveler from Charlottesville, Virginia
“I’ve stayed twice at this exquisite inn and will never stay anywhere else when visiting Hilton Head. The quality of service is top-notch, the rooms are beautiful and the grounds are spectacular… The location is ideal; shops and restaurants are within walking distance, and good beaches are a short drive away. The room rates are competitive for the area and an excellent value for the lodging. On-site massage and other spa services are available from skilled professionals.”
- A traveler from Southbury, Conneticut
“This was a very nice, friendly hotel with surprising amenities. Beer and wine every afternoon in the garden and a real hot breakfast with eggs and bacon every morning - all included in the cost of the room. We have already highly recommended it to friends and family headed to Hilton Head.”
- William P. from Washington, D.C.
The highest ranking property on the list is the Sofitel Chicago Water Tower, the only to achieve the high score of 99.99. Other resorts in South Carolina that made the list include five in Myrtle Beach, three in Charleston, one in Aiken and one in Columbia. This is the second year Expedia has given the Insiders’ Select awards.
According to their website, “Expedia is the world's leading online travel provider, helping millions of travelers per month easily plan and book travel. Expedia aims to provide personalized service, the latest technology and the widest selection of vacation packages, flights, hotels, rental cars, cruises and in-destination activities, attractions, and services.”
The Main Street Inn & Spa is managed by Festiva Management Group, LLC, a full-service professional management company specializing in hotel and resort operations and customer service to hotels, timeshare resorts, condominiums and condo hotels. With over 100 years combined industry experience on its executive team, Festiva Management Group offers expertise in the areas of development, budgeting, controls, financing, reporting, customer service and human resource management.
Festiva Management Group, LLC is a subsidiary of Festiva Hospitality Group, an innovative and active vacation ownership sales and development company that is currently one of the largest privately held companies of its type in the country. Festiva’s mission is to be an international leader in the hospitality industry by providing superior products and services to its members and guests while providing opportunity for personal growth, development and financial rewards for its employees. Festiva currently manages and operates a dynamic collection of hotels and resorts in some of the most sought-after destinations worldwide. For more information about Festiva Resorts visit www.festivaresorts.com.
MEDIA CONTACT
Sara Bader
Director of Corporate Communications
Festiva Resorts
One Vance Gap Road
Asheville, NC 28805
828-254-3378, Ext. 398
sbader@festivaresorts.com